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Customer Profitability Assessment remains job#1 for most Banks
Knowing Your Customer Is Essential for Loyalty and Profitability
Why Customer Centric approach is essential for success in Retail Banking
Profitable Customers - a foreign concept for most Community Bankers?
Not all Customers are created equal
Branches or Technology? What Do Your Customers Want?
Are Banks and Credit Unions looking for customers in all of the wrong places?
Why #Banks will likely lose the war for deposits and customers (video) by @BrettKing via @BankDirector
Some Bank Customers Are Better Than Others
Bank and Credit Union Business Strategy and Customer Life Time Value
Customer Acquisition and Loyalty does not bode well for FIs seeking to grow their customer base
Still think that Gen Y is a profitable customer segment?
RT @crossfin: Want To Stand Out As A Retail Bank? Try Customer Centricity via @B2Community
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